Audit Statements and Certifications
Here you will find our certifications and audit statements that document that we are focused on continuously complying with current standards in the market regarding e.g. IT security and GDPR.
Use of Sub-data Processors
In our Services we can utilize Subsuppliers, that also as part of the execution of their deliveries will become a sub-processor for itm8, to ensure optimized solutions for our customers. Here you will find the list of sub-processors supporting the delivery of our services.
The list is updated continuously, and it is therefore important that you as a customer keep yourself informed about our choice of new business partners.
Security on our locations and Operational Centers
A high level of security at our locations and in our operational centers has a high priority. here you will find our instructions for employees and visitors at our locations and in our operational centers.
Terms and conditions
Your purchase of Services, Products, Licenses and other deliverables from itm8 is governed by the Terms & Conditions, unless otherwise agreed in our specific agreement with you. These Terms & Conditions is supplemented by separate terms regarding third-party deliveries, including Public Services, which you will find below under the item "Vendor Terms & Conditions".
It is your responsibility as a customer to familiarize yourself with the content of the agreed terms for the delivery of agreed Services, etc.
Third Party (including Public Cloud Services) terms and conditions
When delivering our Services, products, software etc. we utilize third party deliverables, including Public Clod Services and global platforms. Please find the applicable Third Party Terms for these deliverables here.
It is your responsibility as a customer to familiarize yourself with the content of these terms, and since the terms can be continuously changed by the providers, it is important that you keep yourself informed about the currently valid versions of the terms.
Compliance in itm8
Compliance refers to the fullfillment of obligations, both mandatory and as a result of compliance with laws, as well as other principles and guidelines that itm8 has decided to assume voluntarily.
At the epicenter of the itm8 Compliance Culture is the Code of Conduct, which sets out the behavior guidelines expected of all Group Companies. In this regard, all workers, managers and people linked to itm8 are expected to comply with the aforementioned Code, as well as with the rest of the internal policies.
Data Processing Agreement
In cases where itm8 processes personal data on behalf of the customer as data controller, itm8's data processing agreement applies. itm8's data processing agreement is based on the Danish Data Protection Authority's standard contract provisions pursuant to the data protection regulation, article 28, subsection 8, as these were published in December 2019.
itm8 Group Data Processing Agreement
In cases where customers have an itm8 Group framework agreement, and if an Entity under this framework, and in accordance with an underlying Agreement, processes personal data on behalf of the customer as sub-data controller, itm8's Group data processing agreement applies. itm8's Group data processing agreement is based on the Danish Data Protection Authority's standard contract provisions pursuant to the data protection regulation, article 28, subsection 8, as these were published in December 2019.
Terms for external suppliers and business partners
Itm8 wishes to create a trusting collaboration with the various suppliers and business partners ("Business Partners") that interact with itm8. This commitment is based on obeying the laws in force in the different jurisdictions in which it operates and on displaying conduct in line with itm8' culture and values of Integrity, Excellence, Trust, Sustainability, and Profitability ("Compliance culture").
Here you find our requirements for suppliers and business partners. The content is derived from the itm8 Code of Conduct, and compliance is mandatory for all of our Business partners, regardless of their geographic location or the Group company to which they are contractually bound.
However, if Business partners can show that they have a Code of Conduct and other internal rules similar in content to those required under this section, these will, in agreement with itm8, be able to take the place of the below.
itm8 also has a number of basic legal requirements for the deliveries from our Business Partners, in which connection our Terms and Conditions of Purchase will apply and take precedence over any Delivery Terms & Conditions from the Business Partner.